Q: Whats included in the price?
A: Sole hire of Sheepwash Cottage, wifi, use of the extensive grounds, bed linen, towels, tea towels and some cleaning products. One small bag of charcoal for the BBQ.
Q: When will I receive confirmation of my booking?
A: Once a booking deposit has been paid you will receive an email confirmation.
Q: When is my deposit & balance due?
A: A booking is confirmed once a 30% deposit has been received. The balance is due 8 weeks or more before your stay.
Q: Do you include holiday insurance in the price?
A: Holiday insurance is not included. This should be provided by yourselves to cover cancellation, loss and damage of your property and loss and damage of our property also.
Q: Where can I find booking conditions?
A: The booking conditions can be found under the terms and conditions on our website and will be emailed to you prior to your booking.
Q: Can I cancel my booking?
A: Please see the terms and conditions.
Q: What are arrival & departure times?
A: Arrival time is 4pm. Departure time is 10.00am. It may be possible to vary this depending on bookings. Please contact us to find out.
Q: Where can I collect the keys?
A: The keys are kept in a key safe. Access codes are sent out 1-2 weeks before arrival.
Q: How many car parking spaces are there?
A: We have parking in front of the cottage for up to 3 cars.
Q: Can I charge my electric car?
A: The cottage has an outside socket that can be used to charge your car, with prior consent. It is a slow feed and you will need to bring your cables. This will be charged in addition to your stay and calculated based on the current electricity tariff and size of battery.
Q: Is your property suitable for wheelchairs?
A: The nature of the property will make it difficult as there are steps to the living room and all bedrooms.
Q: Do you allow pets?
A: Not at the moment.
Q: Can we have extra people than the 6 capacity?
A: Our insurance is for six people only.
Q: Are we allowed to set fireworks off?
A: Unfortunately due to farm animals and horses being within close proximity, fireworks are not permitted.
Q: Do you allow hen/stag groups?
A: We are in a tranquil, rural location and we need to respect our neighbour’s privacy and entitlement to peace and quiet. All night parties are not permitted. We can recommend accommodation nearby that does cater for stag and hen dos.
Q: Where is the closest airport, bus station and train station?
A: The closest airport is East Midlands, there are regular buses connecting Ashbourne and Wirksworth. The nearest train station is in Cromford.
Q: Where is the nearest shop?
A: Wirksworth is a thriving market town with a range of small shops there is also a co-op and petrol station. Ashbourne has a Marks and Spencer’s Food, Aldi, Sainsburys and many smaller shops in the Market Square. Online delivery is possible from most online supermarkets.
Q: How can I book watersports?
A: Contact Carsington Water to book canoes, kayaks and paddleboards. http://www.carsingtonwater.com/hire.html